Client
Portal
Monitor Trips
Business
accounts
24/7
suPPORT
Wha we Do?
- Professional Airports Transfers
- Cities Connections – Door-to-Door
- Chauffeur Services
- TV / Film Production Transport
- Event Management
- Road Shows
- Day Trips
- Executive School Runs
What You Get?
- Free access to Client Portal
- Weekly/Monthly Invoices
- Dedicated Support 24/7
- Flight Tracking + Meet and Greet
- Economy and Executive Service
- Transparency
- Manage all Trips from one place
- Create multiple Bookers
Client Portal
Business Travel – Client Portal
Welcome to Umbrella Transfers, the premier provider of business travel services for discerning clients.
As a trusted partner for business travel, we offer an unparalleled level of service. We understand that managing corporate travel can be challenging, and that’s why we offer our clients a user-friendly Client Portal to book our services directly from their accounts.
You can book a meeting online with one of our Accounts Managers to learn how our services might elevate your operation.
Hassle-free business travel solution.
Umbrella Transfers is your go-to provider for all your business travel needs. Our reliable and efficient transportation solutions are designed to meet the needs of travel agents, event planners, personal assistants, travel managers and business owners. Book our services directly from your own account using our user-friendly Client Portal.
Travel Agents
At Umbrella Transfers we understand how important is a travel agent’s job profile. Organising transportation for the clients might be time-consuming and without a properly designed booking system – very hectic. That’s why we created a booking system adjusted to your needs.
We put your customers’ satisfaction above everything else, by providing you with one of the best on-the-market tools for online private hire transfers for everyday use.
Gain access to professional, comfortable vehicles which best suit you and your clients. London Airport Transfers, Chauffeuring Services, Cities Connections or Day Trips have never been easier to book.
As a travel agent, you understand the importance of timely and hassle-free transportation for your clients. That’s why we offer a range of private economy transfers, executive cars or VIP limousines to ensure your clients arrive at their destination in style and comfort.
Travel agents can use our Client Portal to quickly and easily book transfers for their clients. Our portal offers real-time availability and pricing information, allowing you to make informed decisions when planning your clients’ travel. You can also track your bookings and access your invoices all in one place, making your job easier and more efficient.
Event Planners
Event planners are responsible for creating a beautiful experience for someone’s special moment. With our many years of service, we are well equipped with knowledge on lending a hand to event planners with their tight schedules.
You can manage your transportation requirements directly from our Client Portal. Whether you’re arranging a corporate conference or a team-building event, our dedicated team ensures your guests arrive safely and on time.
Our portal makes booking transfers for large groups easy, and you can manage multiple events in one place.
Business Owners
Business owners can use our Client Portal to access a range of bespoke services, including personalised itineraries and 24/7 support. Our portal, together with the customer app, makes it easy to manage your business travel requirements, saving you time and money.
We understand the importance of business travel, and our team is here to ensure that your travel needs are met with the utmost professionalism.
Personal Assistants
Umbrella Transfers provides a complete business travel service for personal assistants, featuring a dedicated client portal for easy booking and tracking of journeys.
Our experienced drivers and luxury vehicles ensure a comfortable and productive journey for executives, while our competitive prices and 24/7 customer support make us the perfect partner for PAs. The client portal allows PAs to easily manage bookings and view detailed journey information, providing complete transparency and peace of mind.
Book your next business travel journey with Umbrella Transfers and experience our superior service and advanced technology.
Travel Managers
Travel managers require cost-effective transportation solutions that maintain quality. Our fleet of vehicles is regularly serviced and maintained to ensure maximum reliability, while our competitive pricing guarantees value for money.
Travel managers can streamline their travel management process by using our Client Portal. You can manage all of your bookings and travel expenses in one place, providing you with a comprehensive overview of your company’s travel budget. Our advanced reporting tools make it easy to analyse your travel spending and identify areas for cost-saving.
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I had a pleasure to use the service of Umbrella Transfers last week. Company has been very professional at all aspects. Driver was very polite & punctual, car was very modern & clean. Highly recommend their services. -
Very professional service, having booked a transfer from home to the airport. The driver arrived early, was very courteous and friendly throughout the ride, and really made the journey smooth and enjoyable. Highly recommended service. -
Highly recommend! I travel a lot for work and used umbrella transfers for the first time this afternoon. Driver was so friendly and vehicle was lovely and comfortable. Will certainly use again, thank you!
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I’ve been using Umbrella Transfers for my journeys to or from London airports for more than 4 years now. Drivers are always very reliable and polite. Always on time. Clean and brand new cars. The persons who answer the phone always try their best to solve your problem. I’m very happy with this taxi company.
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Highly recommend! I travel a lot for work and used umbrella transfers for the first time this afternoon. Driver was so friendly and vehicle was lovely and comfortable. Will certainly use again, thank you!
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A great find for a long-distance journey when the trains were up the spout. Very capable driver, made good time and a reasonable price capped it off. They're app is also one of the better ones I've experienced in terms of functionality and journey tracing. Will definitely be using them again.
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Highly recommend! I travel a lot for work and used umbrella transfers for the first time this afternoon. Driver was so friendly and vehicle was lovely and comfortable. Will certainly use again, thank you!
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Arrived on time to pick us up. Smooth journey to T3. No hairy moments unlike Addison Lee. Also worked out 50% cheaper than Addison Lee.
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I wish I could give more than 5 stars. I had to change the time of my booking and less than 2 minutes I had an email confirmation. You're able to track your driver to your pickup spot. My driver, Lukasz, arrived in the area about 30 minutes early and waited nearby. He was very friendly and did an perfect job of getting us to our destination safely and on time!! Outstanding operation!!
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This company was excellent. Communicated well when our return flight was cancelled. Aroop was an excellent driver & drove safely. Very helpful. Would highly recommend & definitively use again. Thank you.
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We used Umbrella Transfers 3 times during our visit in the UK. Very professional and reliable car service. Cars and drivers were very punctual and excellent drivers. Our driver Sheik stood out! So much better than using UBER. Highly recommend using Umbrella Transfers
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I booked my taxi from Heathrow to Canterbury at the last minute, when in transit in Qatar.
It was easy to book on line, a great price, and great communication.
Sri, my taxi driver, contacted me really well, and was punctual and very helpful. We had a great discussion coming back, and put the world to right! I have no hesitation at all in recommending Umbrella Transfers. Superb service. -
Collected me from the Gatwick Airport. The driver let me know he was there as I got off the plane and was waiting at the gate. Got me back to London quickly and safely. Pre-booked, cheaper then Uber and other services, very happy. Would happily use them again.
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It was a couple of weeks ago that I had one of my best experiences with a driver , as we all know London has Uber ,black cabs ,and many more apps that you could use to get to your destination, however I got picked up from a very polite-kind driver his name is Miha if am not wrong (hopefully you will be lucky enough to get picked up by him) and had no worries that my trip will be lovely! The car was a Tesla, inside and out was clean ,with the air condition on (it was a hot day in London) small water bottles for the guests as well !! I will use Umbrella app again as I had a 5* experience felt like a movie star . Keep up with the great work and staff members!!
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My driver arrived on time, he was polite, kind and courteous. His car was immaculate as was he. He drove with skill and within the road rules. An absolutely amazing experience I will be sure to use you again. Many thanks
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Transfer from/to Stansted for our family trip to London: it was so convenient and comfortable. It allowed us to save time to rech the city center upon arrival, and sleep a bit more on our departure day, reaching the airport easily and comfortably. We are a family of four, and the transfer was the perfect solution to make the most out of the time in London. Highly recommended.
FAQ
For all Airport Pickups meet and greet service is included in the price. Our chauffeur will wait in designated area in arrivals hall with a name board. Information about chauffeur / vehicle will be sent to you prior to the journey for easy communication.
For Local pickups we offer 15min free waiting time. For Airport pickups we offer 30 minutes free waiting time. After free waiting time we charge extra fee for additional waiting time accordingly to actual pickup time – this fee depends on booking class which is explained in our Terms and Conditions. Additional parking fee will be charged accordingly – this depends on the airport and actual parking charge = everything above £5.
There is a small charge for processing the payment to our customers for unexpected situations where a journey needs to be cancelled (as long as this is done with 24 hour in advance of the requested pick-up time). We understand that sometimes the unpredictable happens and for unforeseen reasons you simply can’t make it.
If you would like to cancel your booking with us, you can do this by emailing us with your booking reference and reason of cancellation. Alternatively you can call our Operating Centre or simply cancel the booking in the customer app.
Pre-paid bookings will be refunded in maximum 5 working days from the moment of cancellation.
If a booking is cancelled less than 24 hours prior to the schedule pick-up time by customer, there will be a cancellation fee applied, which depends on the time we were informed…
More than 24 hours before pick-up time = 5% charge applied / 95% refund
Between 24 and 3 hours before pick-up time = 30% of journey price
Between 3 hours and up to the pick-up time = 50% of journey price
Once journey has commenced (driver on the way), or If you double booked with a different company, but failed to inform or cancel the journey with us, or If you have booked a journey with us, but did not turn up, we will require 100% of journey price.
We strongly suggest to pay for the journey 24h prior to the scheduled pickup time to avoid any charge.
Scheduled pickup time is defined by the customer at the time of placing the booking and it is based on actual landing time. All Airport Pickups are inclusive of 30 minutes of waiting and parking time. This starts at the time of scheduled pickup time. Scheduled pickup time is set individually by the customer and it is usually set from 30 minutes up to 120 minutes after scheduled landing time – depends on origin, amount of luggage and passengers.
As during very busy periods we might be fully booked, we strongly advise to book your journeys in advance to avoid unavailable vehicles from our end. This will give us enough time to advice you and arrange required transfer with one of our partner drivers.
Learn More
Umbrella Transfers is dedicated to offering unparalleled luxury airport transfers in London, setting a new standard in executive transportation through a blend of superior service, a luxurious fleet, and a personalized approach to every client’s needs. Here’s what makes us unique:
1. An Extensive Fleet of Luxury Vehicles:
At Umbrella Transfers, we understand that every client has unique preferences and requirements. Our fleet includes a variety of high-end vehicles, from sleek sedans and spacious SUVs to luxury minivans. This diverse selection ensures that we can meet any need, whether it’s a solo traveller wanting a refined experience, a group requiring more seating, or a client with a preference for a specific brand or model. Our commitment to luxury and style ensures that each car in our fleet is maintained to the highest standards for both safety and elegance.
2. Premium Services Tailored to Executive Needs:
Umbrella Transfers is all about creating a seamless, luxurious journey. We offer an array of high-end services that enhance your travel experience:
- In-car refreshments: Choose from a variety of beverages and snacks to keep you comfortable and refreshed throughout the drive.
- Meet-and-greet service: Our professional chauffeurs can meet you at the airport or designated pick-up point, helping with luggage and ensuring a stress-free start to your journey.
- Flight tracking and automatic pick-up adjustments: We monitor your flight status in real-time to accommodate any delays or early arrivals. This ensures your car will be ready and waiting when you arrive, no matter the circumstances.
3. Catering to Every Demand:
Our commitment to first-class service means we go above and beyond to accommodate your needs:
- Complimentary waiting time: We understand that travel schedules can be unpredictable. To make your experience smooth, we offer complimentary waiting time to allow for any unexpected delays in your schedule.
- Flexible transport options: Whether it’s a drop-off at multiple locations, an airport transfer, or an extended booking, we’re here to cater to your every request. Each journey is customized to fit your schedule and requirements perfectly.
4. Beyond Airport Transfers:
Umbrella Transfers is not just about airport journeys. If you’re visiting London for business or pleasure, we offer a range of luxury transportation options for special events, corporate functions, parties, day trips, and more. We can arrange transportation for any event, allowing you to move throughout London in style and comfort. Whether you’re here for a corporate event or looking to explore the city in leisure, our team is ready to coordinate all aspects of your transportation.
In choosing Umbrella Transfers, you’re opting for a truly exceptional travel experience. For more details on how we can customize your journey to your exact preferences, reach out today. Let us handle the details so you can focus on your priorities.
